Return Policy
Return Policy Summary
30-Day Return Window: You have 30 days from delivery to initiate a return for any reason. We accept returns for both defective and non-defective products in new and slightly used condition.
No Restocking Fees: We process refunds within 10 days with no additional charges. Returns are hassle-free with downloadable labels and QR codes.
Easy Return Methods: Drop-off at carrier locations, in-store returns, or mail-in returns using our provided labels or QR codes.
What We Accept
✅ Eligible Returns
- • Damaged on arrival
- • Defective products
- • Wrong items received
- • Changed mind
- • Size doesn't fit
❌ Not Accepted
- • Significant wear/damage
- • Missing packaging/accessories
- • After 30-day window
- • Intentionally damaged items
How to Return
Step-by-Step Process:
- 1Email support@bazar.earth with order details
- 2Include photos if required for damaged/defective items
- 3We review within 1-2 business days
- 4Receive return label or QR code
- 5Return via drop-off, in-store, or mail
Return Methods:
Refund Process
Timeline: Refunds are processed within 10 days of receiving and inspecting the returned item. No restocking fees apply.
Payment Method: Refunds are issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error.
Documentation: For damaged/defective items, photos are required. For other returns, basic photos showing product condition are needed.
Return Conditions
Product Condition: Items must be in new and slightly used condition. All original packaging, tags, and accessories should be included when possible.
Packaging: Items should not show significant signs of use beyond normal inspection and must be properly packaged for return shipping.
Policy Usage Guidelines
⚠️ Important Policy Guidelines
While we offer a generous return policy, we expect customers to use it responsibly. Products should be returned in sellable condition or with legitimate reasons for return.
✅ Legitimate Returns
- • Product defects or damage
- • Wrong item received
- • Size doesn't fit properly
- • Product not as described
- • Genuine change of mind
❌ Policy Misuse
- • Excessive wear beyond normal use
- • Missing original packaging/accessories
- • Intentionally damaged items
- • Returning after extended use
- • Pattern of frequent returns
Fair Use: We reserve the right to review return patterns and may restrict future returns if the policy is consistently misused. Our goal is to maintain fair and reasonable return practices for all customers.
Need Help with a Return?
Our customer service team is here to help make your return experience smooth and hassle-free.